This policy explains what data the SnagUp mobile application processes, where that data goes and how it can be deleted.
Last updated: 6 November 2026
SnagUp is developed by SIA “One Technologies” (registration number 40103971211, Audēju iela 14-11, Rīga, LV-1050, Latvia). It is provided to companies that use the SnagList extension for 1C:ERP (“your company”).
SnagUp has no public sign-up. Access is granted by your company with a personal connection code (a QR code or text) issued from its 1C:ERP system, and your company can revoke it at any time.
Photos may contain metadata added by your device, such as the date or location. SnagUp does not add location data itself.
The app does not read the device name, phone number or contacts.
Projects, checklists and the names of the people working on them. This data is stored on your device so that the app can work offline.
Data is sent only to the 1C:ERP server of the company that issued your connection code. Your company is the data controller for this data; questions about your data should be addressed to your company.
One Technologies SIA does not receive this data, unless it operates the server for your company under a separate agreement. In that case One Technologies SIA processes the data only on your company’s behalf and instructions.
Until it is synchronised, data you enter is kept on your device, so that the app can work with a weak or no connection.
SnagUp contains no advertising, no tracking and no analytics. It is built on the 1C:Enterprise mobile platform, which includes third-party components. The app does not use them for advertising, tracking or analytics. It does not use location and has no access to your contacts. Data is not sold or shared with data brokers.
To scan the connection QR code and to photograph inspection items.
To attach an existing photo to an inspection item, only when you choose one.
Settings > “Clear all data” removes all SnagUp data from the device. Deleting the app has the same effect.
Data stored in your company’s 1C:ERP is retained and deleted under your company’s policies. Your company can also revoke your access at any time.
To request deletion of your account and data, contact your company's administrator, or write to support_snagup@onetec.lv and we will forward your request to your company.
Under the GDPR you may request access to, correction or deletion of your personal data. Send such requests to your company as the data controller. If you need help reaching it, contact us at the address below. You may also lodge a complaint with a supervisory authority; in Latvia this is the Data State Inspectorate (Datu valsts inspekcija).
SnagUp is a workplace tool and is not directed at children.
We may update this policy when the app changes. The date at the top of this page shows the latest revision.
Questions about this policy: support_snagup@onetec.lv
Audēju iela 14-11, Rīga, LV-1050, Latvia